Already an existing SNSC borrower?
We encourage you to visit our FAQ page for frequently asked borrower questions,
information regarding your loan servicing and a glossary of most common loan
terms and definitions. SNSC provides many solutions for borrowers that are
experiencing financial hardship.
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Your personal, password-protected online loan account.
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We are always available to answer your questions or assist you with any issues that may arise.
Please contact your personal Asset Manager by calling the toll-free number or writing to the address below:
California: 323 5th Street, Eureka, CA 95501 (800) 603-0836
Louisiana: 13702 Coursey Blvd. Bldg. 1, Baton Rouge, LA 70817 (800) 489-6446
Not sure who your personal Asset Manager is? Please contact our Customer Service department at (800) 603-0836
Inquiries, Requests or Notices of Error
Please send written inquiries, requests for information or notices of error to the the SN Servicing Corporation address listed on the Contact Us page.
New to SNSC? Welcome!
You probably received a Welcome letter notifying you that the servicing
of your loan has been transferred to SN Servicing Corporation (SNSC)
and that we will now be handling the payments, correspondence and
collection activity on your loan.
We recognize it can be disconcerting to find out your loan servicing has been transferred. We want to reassure you that at SNSC, the customer comes first! We pride ourselves on the individualized attention we provide to each and every customer and assign a personal Asset Manager to each of our borrowers. We are committed to establishing a strong relationship with you, providing prompt answers to your questions and helping you resolve any issues that may arise in servicing your loan.
You can contact your personal Asset Manager at anytime by calling the appropriate toll-free number listed in your Welcome letter:
Eureka, California (800) 603-0836
Baton Rouge, Louisiana (800) 489-6446
Or, call our Customer Service department at (800) 603-0836 and we will direct you to your personal Asset Manager.